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sea.","logo":"/cdn/01M2T46WER9FBEC8CR8SJCXPAX/01M2T5QBMFN73KVTE4ATG9ETDG.webp","logo_dark":"/cdn/01M2T46WER9FBEC8CR8SJCXPAX/01M2T5QDWKN1T7PSA36HC17GVX.webp","show_logo":true,"contact":{"phone":"+1 386 317 2993","email":"reservations@nestbaja.com","address":"Camino Cabo Este s/n, San José del Cabo, Baja California Sur, 23405"},"nav":[{"name":"about","label":"About","href":"/about","count":null,"children":[]},{"name":"rooms","label":"Rooms","href":"/rooms","count":1,"children":[]},{"name":"amenities","label":"Amenities","href":"/amenities","count":1,"children":[]},{"name":"experience","label":"Experience","href":"/experience","count":null,"children":[]},{"name":"contact","label":"Contact","href":"/contact","count":null,"children":[]},{"name":"page:01M41ADEJTAK79FD2SQTJ0B578","label":"Real Estate","href":"/villas-real-estate","count":null,"children":[]},{"name":"page:01M41ACPMKWS2A517VHB9H4SXJ","label":"Press","href":"/press","count":null,"children":[]},{"name":"journal","label":"Journal","href":"/journal","count":null,"children":[]},{"name":"page:01M41ADYZRJJXPTGFDBNRF52AG","label":"Media","href":"/media-kit","count":null,"children":[]},{"name":"page:01M41ACYBFYKB7GHNDMVY242RX","label":"Careers","href":"/careers","count":null,"children":[]}],"social":[{"platform":"instagram","url":"https://www.instagram.com/nestbaja/","label":"Instagram"},{"platform":"facebook","url":"https://www.facebook.com/WhiteLodgeBaja/","label":"Facebook"},{"platform":"whatsapp","url":"https://wa.me/526241418729","label":"WhatsApp"}],"newsletter":{"enabled":true,"headline":"Subscribe","body":"Want to be the first to know about exclusive events (and more) at NEST? Subscribe here to receive our email newsletter.","button_label":"Subscribe","action_url":null},"legal_policies":{"privacy_text":"I. IDENTIFICATION OF THE RESPONSIBLE PARTY.\nIn NU TULUM, S.A. DE C.V. and BOOKHOTEL LLC hereinafter NEST with address at Carretera Tulum - Boca Paila, Km 9.5, Zona Hotelera, 77760 Tulum, Q.R., México; We inform that the personal information of all our clients and potential clients is treated in a strictly confidential manner, so clients can feel fully confident that when purchasing our goods and/or services, a permanent effort to safeguard and protect that information is made.\n\nII. MEANS OF OBTAINING AND COLLECTING OF PERSONAL DATA.\nNEST collects the following personal data necessary and applicable to comply with the purposes of this Privacy Notice, depending on the relationship that exists with the client,\na.     Personal data collected in a personal manner:\nPersonal identification data, financial data, third party data (When providing personal data of third parties, it is understood that the consent of the owner of personal data has been given).\nb.     Personal data collected directly through web page, email and telephone.\nPersonal identification data, financial data, third party data (When providing personal data of third parties, it is understood that the consent of the owner of personal data has been given).\nc.     Personal data collected indirectly through third-party transfers and public access sources that are permitted by law.\nPersonal identification data.\n\nThe client is informed that the images and sounds captured through the video surveillance system will be used for client safety and that of those who visit. When participating in events and reports, the client is informed that the captured images and sounds may be disseminated through internal communication media and the different social networks. Also, the sounds collected through the different media used, will be treated as a support to monitor the quality of our services.\n\nIII. PURPOSE\nMore than a policy, in NEST has the philosophy of maintaining a close and active relationship with clients and potential clients. In terms of the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals (the Law) and its Regulations, the personal data provided to us will be used for the following purposes:\n\na.     Necessary for the provision of the service:\ni.        To perform the tasks, and procedures for the acquisition of goods, products and/or services for our clients and potential clients.\nii.       To provide the client with lodging services, which include restaurants (food and drinks); bars and entertainment, recreational activities; boutique, spa services.\niii.       To provide customer programs and diverse recreational, cultural, entertainment and health activities.\niv.      To provide customer Concierge services and medical service (external provider, available 24 hours a day, independent service with charges for consultation).\nv.       To complete guest registration and allow charges to credit and/or debit cards.\nvi.      To make reservations according to the specifications and needs of the guest; as well as to make changes to reservations or cancel services.\nvii.      Obtain data from your credit card, which will only be used to collect the services requested by the client and as a reservation guarantee, issuing a charge only in the case of not complying with the reservation cancelation policy.\nviii.     To provide event services (events, banquets), tourism and commercial services requested by the client.\nix.      To comply with the contractual obligations that have been entered into pursuant to the existing commercial relationship.\nx.       To process requests, carry out collection, billing and clarification activities.\nxi.      To keep our records updated to answer your questions.\nxii.      To comply with the laws, regulations and other applicable legal provisions.\n\nb.     Not necessary for the provision of the service:\n1.    To carry out marketing, advertising and commercial research activities, of different goods, products and services offered by NEST.\n2.    To carry out internal studies on consumer habits, marketing, advertising and commercial research related to goods, products and services offered by NEST.\n3.    To follow up on the commercial relationship and request the evaluation and follow-up to determine the level of satisfaction of our goods, products and services.\n\nIt is important to mention that purposes (i), (ii), (iii), (iv), (v), (vi), (vii), (viii), (ix), (x), (xi) and (xii) originate and are necessary.\n\nPurposes (1), (2) and (3) are not necessary, but are important to offer clients, through campaigns of marketing, advertising and commercial prospection, goods, products and exclusive services, for which they have the right to object, or, to revoke their consent for NEST to stop processing personal data for such purposes, in accordance with the procedure indicated in section IV or V of this Privacy Notice.\n\nIt is hereby acknowledged that the client has a period of 5 working days to express refusal regarding the processing of personal identification data, in relation to the purposes of subsection (b) of this section, in accordance with the mechanism established in section IV. of this Privacy notice.\n\nIV. OPTIONS TO LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL DATA.\nNEST communicates that, if a client wishes to stop receiving messages of marketing, advertising or commercial prospecting, related to the purposes referred to in subsection (a) of section III, it can be made valid through an email to concierge@nestbaja.com, as well same, in this manner doubts and comments about the treatment of personal data will be attended to.\n\nV. APPLICATION FOR ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION OF PERSONAL DATA (ARCO RIGHTS) AND REVOCATION OF CONSENT.\nAll personal data are treated according to the applicable legislation and in force in the country, so we inform our clients that they have the right to access, rectify, cancel, or oppose the treatment given to personal data at all times, as well how to revoke the consent granted for their treatment; rights that may be asserted through the Reception Manager, the person designated by NEST for this purpose, or by sending an email to concierge@nestbaja.com, to be provided with the ARCO Rights Application Form, which must be filed at the address of the Responsible Party, with a copy of official identification to prove ownership. The response to requests for ARCO Rights will be sent to the email address provided within 20 working days from the reception of said request. Likewise, the right of access will be deemed fulfilled when the corresponding response is sent to the email address indicated for this purpose.\n\nThe exercise of the ARCO Rights will be free, in its case, the owner must cover the costs of sending, reproducing and/or certifying documents; However, if the holder exercises the same right in a period no longer than 12 months, the response to the request will have a cost that will not exceed 3 days of the general minimum wage in force in the Federal District.\nIf the client does not agree with the processing of his/her personal data, (s)he can go to the INAI.\n\nVI. TRANSFERS OF PERSONAL DATA.\nTransfers without consent:\nThe client is informed that in order to comply with the purposes set forth in subsection (a), section IV of this Privacy Notice, personal data may be transferred and processed inside and outside the United States of Mexico by persons other than NEST. In this sense and based on the Law and its Regulations, personal data may be transferred without consent to: (i) Third party service providers, solely and exclusively for the fulfillment of the purposes established in subsection (a) of section III of this Privacy Notice; (ii) To third party service providers for the provision of services for social, tourist and commercial events; (iii) Authorities, emergency services, and (iv) To third parties to carry out extrajudicial and judicial collections in case of non-compliance.\nTransfers with consent:\nNEST may transfer personal identification data to marketing and advertising companies for the purposes described in subsection (b) of section III of this Privacy Notice and other companies in the tourism sector, goods, products and services with which there is any relationship commercial and/or business with the purpose of granting benefits when acquiring them. If a client does not want personal data to be transferred to said third parties, the refusal can be expressed according to the procedure established in section IV of this Privacy Notice.\n\nVII. USE OF COOKIES:\nNEST informs you that it will use \"cookies and web beacons\" to obtain personal information from you automatically. The personal data that we collect electronically, as well as the purposes of the treatment, are established in this Privacy Notice and will consist solely of the following: (1) session cookies, will be used only to enter our electronic page; (2) preference cookies, are used only to remember your preferences, consultation habits regarding our website and services. Cookies and web beacons can be disabled by following the steps that we show you by clicking on this link. It is not possible to disable cookies that are necessary for technical reasons for the operation of the website.\n\nVIII. MODIFICATIONS TO THE PRIVACY NOTICE.\nThis Privacy Notice may be modified from time to time in NEST, such modifications may be consulted through the following means:\n1. Our website www.nestbaja.com (Privacy Notice Section).\n2. Visible notices in our NEST facilities.\n3. Any other means of oral, printed or electronic communication that NEST determines for that purpose.","terms_text":"GENERAL\nNEST Baja (from here named as the \"Hotel\") is a property operated by NU TULUM S.A. de C.V.\nThe general terms and conditions herein together with the privacy policy, bookings & cancellations policy, fee schedule & hotel schedule, and add-ons available on the hotel website and the booking confirmation issued by the hotel confirming your booking (\"booking confirmation\") shall constitute a legally binding contract between you and the hotel and shall be further supplemented by the internal rules and regulations that apply specifically to the hotel where you have booked your stay.\nIn these terms and conditions, the words \"we\" or \"us\" means hotel and its employees, officers, agents, suppliers, and vendors, and use of the words \"you\" or \"guest(s)/guest(s)\" means any and all persons for whom a hotel room is booked.\nThe guest(s) hereby confirms that he is the owner of the registered credit card(s) left as a guarantee in their reservation and authorize us to charge all the costs of rooms, additional services, consumption, food & beverage, damages, incidentals, deposits and penalties related to their reservation(s) before, during and after your stay.\nPrivacy Policy\nWe will use any personal data collected through your use of this Site in accordance with our Privacy Policy, which is available at www.nestbaja.com/privacy-policy.\nOther Applicable Terms\nPlease review our Cookies Policy below.\nUpdates and Changes\nWe reserve the right to change these terms and conditions at any time by posting changes online or by emailing you. You are responsible for regularly reviewing the terms and conditions posted on this Site to ensure you understand the terms that apply at that time. By using this Site after any such changes you agree to comply with, and be bound by, the terms and conditions in force at the time.\nWe may update and change this Site from time to time in relation to our users' needs, and our business priorities, and/or to reflect changes to any product or service offered by us.\nAvailability\nWe do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. We may suspend withdraw or restrict the availability of all or any part of this Site for business and operational reasons (including maintenance, updates, technical improvements or to develop its content and/or presentation).\nViruses, Bugs and Malicious Use\nWe and our suppliers take reasonable precautions to prevent computer viruses and any other items that may damage the operation of computers or property or otherwise engage in computer misuse on the Site but we cannot accept any liability for them. You are responsible for configuring your information technology, computer programs, hardware, software, and platform to access this Site. You should use your own virus protection software.\nYou must not misuse this Site by introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material. You must not attempt to gain unauthorized access to this Site, the server on which this Site is stored or any server, computer, or database connected to this Site. You must not attack this Site via a denial-of-service attack or a distributed denial-of-service attack or doing anything that may affect the functioning of or the ability of any other person to access the Site. We will report any such breach to the relevant law enforcement authorities and we will co-operate with the relevant authorities in their investigation of such incidents. In the event of such a breach, your right to use this Site will cease immediately.\nIntellectual Property Rights\nThe material and content provided on this Site are for your personal, non-commercial use only (save where expressly provided) and you agree not for yourself or through or by way of assistance from any third party to distribute, copy, extract, or commercially exploit such material or content. You further agree not to reproduce, distribute, perform, display, modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble, or otherwise attempt to derive source code from this Site. Except as otherwise indicated, all materials on this Site, including, but not limited to photographs, other images, illustrations, text, video clips, and written and other materials contained in this Site are protected by copyrights, database rights, trademarks, and/or other intellectual property rights owned, or used with permission of their owners, by us or our affiliates or associates. This Site as a whole is protected by copyright and other intellectual property rights. All rights are reserved.\nOur Liability\nNothing in these terms and conditions shall exclude our liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors, for fraud or fraudulent misrepresentation, or for anything else for which it would be unlawful to do so.\nTo the extent permitted by law, we shall not be liable in contract, tort, negligence, breach of statutory duty, or otherwise for any loss or damage whatsoever in any way connected with your use or inability to use this Site, or your use or reliance on any content on this Site.\nReasonable skill and care have been used in producing the Site but it is only designed for general information purposes. We do not give any guarantee or warranty that the Site or any content thereon (including data or statistics) is accurate, complete, or up-to-date. We therefore disclaim all liability and responsibility arising from any reliance placed on the content of the Site by you, or by anyone who may be informed of the Site's contents.\nThird-party sites\nCertain sections of the Site are operated by third parties, including our booking system.\nYou agree that any dealings you have with such third-party operators (including payment for and delivery of products or services and any other terms, conditions, warranties representations, acts, or omissions associated with such dealings) shall be on the terms and conditions (if any) of the third-party operator and a matter solely between such third-party operator and yourself.\nLinks\nWe make no representations whatsoever about any other sites that you may access through this Site or that may link to this Site.\nLinking to this Site is permitted so long as such use does not create any unauthorized association between Nest Baja and any third party or its products or services and does not damage our brand or image. The name of this Site must be used in such links (i.e., www.nestbaja.com).\nWhen you access any other website you understand that it is independent from this Site and that we have no control over the content or availability of that website. In particular, you agree that any dealings you have with such third-party site operators (including payment for and delivery of products or services and any other terms, conditions, warranties or representations, acts, or omissions associated with such dealings) shall be on the terms and conditions (if any) of the third-party operator and a matter solely between such third-party operator and yourself.\nIn addition, a link to any other website does not mean that we endorse or accept any responsibility whatsoever for the content contained on such website or the use by you of it. We shall not be liable for any loss or damage caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available through any such site or resource.\nGoverning Law\nThese terms of use are governed by Mexican law and you can bring legal proceedings in respect of them in the Mexican courts.\nRegardless of this, you may have statutory and/or consumer rights where you live which apply and your local law may apply in some circumstances.\nCookies Policy\nThis website, www.nestbaja.com (the \"Site\"), is operated by Nest Baja. In this Cookies Policy references to \"we\", \"us\", and \"our\", are references to Nest Baja.\nWhat are cookies?\nA cookie is a simple text file that is stored on your computer or mobile device by a website's server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like who you are, your preferences, or what's in your shopping basket.\nMost websites you visit will use cookies to improve your user experience by enabling that website to 'remember' you. To learn more about cookies, visit All About Cookies.\nHow long do cookies last?\nCookies last for different lengths of time depending on what they are used for:\nSession cookies are temporary cookies and are only stored until you leave the website or when you close your web browser.\nPersistent cookies last for a fixed period of time, defined within the cookie, and allow the website to recognize the device again when the user returns to that website on that device.\nWho sets cookies?\nFirst-party cookies are set by the website that you are visiting and can only be read by that website.\nThird-party cookies are set by an organization other than the operator of the website. This might be for the purposes of website measurement, to allow a third-party service on the website to operate or to target or deliver advertising.\nHow do we use cookies?\nThe Site uses a range of first and third-party cookies that enable us to offer an enhanced, personalized experience. The information stored in cookies falls into the following categories:\nStrictly Necessary Cookies\nThese cookies are essential in order to enable you to use the Site and its features. Without these cookies, we are unable to provide services that you have asked for, such as viewing content.\nPerformance Cookies\nThese cookies collect information about how visitors use the Site, for instance, which pages visitors go to most often and if they get error messages. All information that these cookies collect is aggregated and therefore anonymous and is only used to improve how the Site works.\nFunctionality Cookies\nThese cookies allow the Site to remember choices you make (such as your user name and preferred settings). This would allow us to provide you with information, remember changes you have made to text size, or provide services you have asked for. The information these cookies collect may be anonymous and cannot track your browsing activity on other websites.\nTargeting or Advertising Cookies\nThese cookies are used to deliver adverts more relevant to you and your interests, to limit the number of times you see an advertisement, and to help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers.\nTo manage cookies linked to targeting or advertising activities, visit Your Online Choices.\nTo opt out of being tracked by Google Analytics across all websites visit Google Analytics Opt Out.\nHow to control cookies\nYou can delete all cookies that are already on your device and prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a website and some services and functionalities may not work.\nAll major browsers allow you to change your cookie settings – for example, you can set up your web browser to inform you when you receive a cookie, giving you the chance to decide whether or not to accept it. You can usually find these settings in the 'options' or 'preferences' menu of your browser. To understand these settings, the following links may be helpful, or you can use the 'Help' option in your browser for further assistance.\nCookie settings in Internet Explorer and Edge Cookie settings in Firefox Cookie settings in Chrome Cookie settings in Safari web and iOS\nReservation and Cancellation Policy\nBooking Confirmation\nA reservation is only confirmed upon receipt of a deposit or full payment (depending on the rate selected) and our written confirmation.\nDeposit Requirements\nFor standard bookings, a 50% deposit is required at the time of booking, with the remaining balance due 30 days prior to arrival. For bookings made within 30 days of arrival, full payment is required at the time of booking.\nCancellation Policy\n- Cancellations made 60 days or more prior to arrival: Full refund minus a 10% administrative fee\n\n- Cancellations made 30-59 days prior to arrival: 50% refund\n\n- Cancellations made less than 30 days prior to arrival: No refund\n\nModifications\nReservation modifications are subject to availability and may result in rate changes. Modifications requested less than 30 days prior to arrival may be treated as a cancellation and new booking, subject to our cancellation policy.\nNo-Shows\nIn the event of a no-show, the full reservation amount will be charged.\nForce Majeure\nIn the event of force majeure (including but not limited to natural disasters, pandemics, and government actions), @Nest Baja reserves the right to offer a credit for a future stay in lieu of a refund.\nPet Policy\nWe are happy to welcome pets at our hotel. To ensure a comfortable and safe stay for everyone, the following conditions apply:\n- Maximum of two pets per room, weighing up to 25 kg each.\n\n- A USD $90 fee applies per pet, per stay.\n\n- Guests must inform the hotel when booking that they will be traveling with a pet.\n\n- A current vaccination record must be presented for each pet at check-in.\n\n- Guests are required to sign the Pet Stay Waiver at check-in.\n\n- Pets must remain under their owner's supervision and may not be left alone in the room.\n\n- Pets must remain on a harness and leash while on hotel premises and are not permitted in designated restricted areas.\n\n- Guests are responsible for any damage or extraordinary cleaning caused by their pets. Additional charges may apply.\n\n- Guide dogs and service animals assisting guests with disabilities are not subject to the pet fee or standard pet limits.\n\nPet acceptance is subject to availability, the property's specific conditions and compliance with the complete Pet Policy.","cookies_text":"Cookie Policy\n\nThis policy explains how NEST Baja uses cookies and similar technologies on this website. Cookies are small files saved on your device when you visit a site.\n\nEssential cookies\nThese keep the site working and secure, for example by balancing traffic, remembering your cookie choice and keeping your dates and rooms during a booking. They do not need your consent.\n\nVisitor identifier\nOur website platform sets a first-party visitor identifier (popstay_vid) on your first visit. It lasts up to 400 days.\n\nAnalytics cookies\nThese tell us which pages get read and how the site is used, so we can improve it. We use Google Analytics and Microsoft Clarity, which can record how visitors move through pages. They run only if you accept them.\n\nMarketing cookies\nThese help us measure our advertising and show relevant ads on other sites. We use Google tools, including Google Ads and Google Tag Manager, and Meta. They run only if you accept them.\n\nThird parties\nGoogle, Microsoft and Meta may process data collected through these cookies under their own privacy policies.\n\nYour choices\nWhen you first visit, the cookie banner lets you accept all cookies or manage your choices. You can also block or delete cookies in your browser settings. Blocking essential cookies may stop parts of the site, including booking, from working.\n\nMore information\nOur Privacy Policy explains how we handle personal data. 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